Jobs & Internships

Internships

Open positions: E-commerce, Service Management, Buying & Design, and Creative Content Producer.

E-COMMERCE INTERN

Your focus

Are you curious about e-commerce and eager to get hands-on experience with what goes into running and developing a webshop?

Your focus will be on maintaining and optimising our webshop and helping to ensure an inspiring and user-friendly customer journey. We’d love for you to think outside the box and bring your own ideas for how we can develop our e-commerce.

Among other things, you’ll work with:

  • Shopify and day-to-day maintenance of the webshop
  • Creating and updating products and collections
  • Product copy and product information
  • Campaigns and product launches
  • Bundles and merchandising
  • Optimising the customer journey
  • Sales, performance and data
  • Collaborating with marketing and content

What are we looking for?

We’d love for you to:

  • Be studying a relevant programme in e-commerce or a similar field
  • Be structured and detail-oriented
  • Be curious and bring your own ideas
  • Be able to work independently and take ownership
  • Thrive in a workday with lots of different tasks

Does this sound like you?

Please send your application to: contact@blklab11.com

SERVICE MANAGEMENT INTERN

Your focus

Are you passionate about people, service and great customer experiences?

At BLK.LAB11, our customers are among the most important things to us. They help build our community and develop the brand, which is why personal relationships and a great customer experience mean so much to us. As a Service Management Intern, you’ll play a key role in day-to-day contact with our customers and gain hands-on experience with customer service, communication and customer experience.

Among other things, you’ll work with:

  • Customer enquiries via email and social media
  • Returns, exchanges and complaints
  • Communication with our warehouse and other partners
  • Responding to Trustpilot reviews
  • Following up on customer satisfaction
  • Customer service and sales in our store
  • Optimising customer service and internal processes
  • Events and other brand activities

What are we looking for?

We’d love for you to:

  • Be studying a relevant programme in service, communication or a similar field
  • Be passionate about customer service and communication
  • Be service-minded with a natural desire to help others
  • Be outgoing, positive and proactive
  • Be able to work independently and take ownership
  • Be able to keep track of things when juggling several tasks at once

Does this sound like you?

Please send your application to: contact@blklab11.com

BUYING & DESIGN INTERN

Your focus

Are you passionate about product development and the process from idea to finished product?

At BLK.LAB11, we develop our collections in close collaboration with our suppliers, and there are many decisions and details behind every single product. As a Buying & Design Intern, you’ll get close to the entire process and gain hands-on experience with both the creative and commercial sides of product development.

Among other things, you’ll work with:

  • Trend, market and competitor research
  • Moodboards and development of upcoming collections
  • Design and technical drawings
  • Product information and specifications
  • Samples, sample comments and fittings
  • Communication with suppliers
  • Buying and production follow-up
  • Preparing new styles for launch

What are we looking for?

We’d love for you to:

  • Be studying a relevant programme in fashion, design, buying or product development
  • Be passionate about product development
  • Have a strong creative and commercial eye
  • Be structured with an eye for detail
  • Be able to work independently and take ownership
  • Ideally have experience with Adobe Illustrator and Excel

Does this sound like you?

Please send your application to: contact@blklab11.com

CREATIVE CONTENT PRODUCER INTERN

Your focus

Are you passionate about content, social media and creative storytelling?

At BLK.LAB11, content and our visual identity are a big part of how we tell our story, showcase our products and build relationships with our community. As a Creative Content Producer Intern, you’ll get the chance to put your creative stamp on the brand and work with both the creative and commercial sides, from idea and shoot to campaigns, newsletters and product launches.

Among other things, you’ll work with:

  • Idea development
  • Content for Instagram, TikTok and Reels
  • Photo and video shoots and editing
  • Behind-the-scenes content from shoots, events and everyday life at BLK.LAB11
  • Campaign planning and product launches
  • Email marketing and newsletters in Klaviyo
  • Events and brand activities
  • Marketing and performance follow-up
  • Further developing BLK.LAB11’s visual universe

What are we looking for?

We’d love for you to:

  • Be studying a relevant programme in marketing, multimedia design, communication, content creation or a similar field
  • Be passionate about content, social media, branding and visual design
  • Have a creative, visual and commercial eye
  • Stay up to date on trends and new content formats
  • Be curious and dare to bring your own ideas and test them
  • Be structured and able to keep track of several tasks at once
  • Be able to work independently and take ownership
  • Ideally have experience with video and editing software, Adobe Creative Cloud, Canva or similar

Does this sound like you?

Please send your application to: contact@blklab11.com

Jobs

Open positions: We currently have no open positions. 

You’re always welcome to send us an unsolicited application at: contact@blklab11.com.